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    Conditions of Use

    Pricing

    Prices and specifications subject to change without notice. CEI reserves the right to correct pricing errors on any/all print or electronic media.

    Warranty

    CEI warrants its products for quality materials and workmanship. If within 30 days of purchase your CEI teeth, pockets or bolts break during ordinary use, CEI will inspect and replace failed parts. Replacement of failed parts is the sole remedy available under this warranty. CEI is not responsible for shipping cost, time lost, damage to equipment or property or any rental income/expense.

    Note: Shattered tungsten carbide tips due to rock or other unyielding material are not replaceable under this warranty.

    Privacy policy

    Our complete privacy policy can be found here

    Payment Terms

    CEI accepts cash, check*, Visa**, MasterCard**, American Express** and Discover** cards.

    CEI also has in-house financing (through parent company, GNE) and also through PayPal's BillMeLater.

    To use GNE financing, call us at (800) 333-5234 to get a GNE account number before checking out.

    To use BillMeLater, Choose PayPal as your checkout service during the checkout process, select the BillMeLater option, enter two pieces of information, accept the terms and get a decision in seconds.

    *A $30.00 handling fee will be applied to NSF checks.

    **Your credit/debit card will be authorized (funds held) for the full amount of your order. When you place an order, CEI contacts the issuing bank to confirm the validity of the payment method. Your bank reserves the total funds of the order until the transaction processes in full or the authorization expires, but this isn't an actual charge. The authorization will be removed from your account according to the policies of your bank and actual changes will appear on your card at the time of shipment (or shipments). This policy is in line with other leading online retailers, car rental agencies, hotels, etc. and will assist us in getting your product out in the timeliest manner possible.

    Please contact your bank to clarify how long the hold authorizations, as this policy can vary greatly by institution. If you have any questions regarding the terms and conditions of your debit or credit card, contact your financial institution using the telephone number found on the back of your card.

    SALES TAX

    If you qualify as a Sales Tax Exempt Business in the states listed below you, please submit a completed, signed, and currently dated Resale and or Exemption Certificates for all applicable states for your business; email to ar@gnedi.com or fax to 763-428-4821, for Great Northern Equipment to keep on file. Your account will be charged sales tax until we receive this form.

    Great Northern Equipment Distributing Inc. holds nexus or economic nexus in the following 17 states:

    ALABAMA*

    KENTUCKY

    MISSISSIPPI

    SOUTH CAROLINA

    WISCONSIN

    ILLINOIS

    MARYLAND

    NEW JERSEY

    SOUTH DAKOTA

     

    INDIANA

    MICHIGAN

    NORTH CAROLINA

    TEXAS

     

    IOWA

    MINNESOTA

    NORTH DAKOTA

    WASHINGTON

     

    *We collect  simplified sellers use tax on transaction(s) delivered into Alabama and the tax will be remitted on the customer’s behalf to the Alabama Department of Revenue. Seller’s program account number is SSU-R010053684

    Providing this information will ensure that your purchases with Great Northern Equipment will be processed as tax exempt. If submitting “Uniform Sales & Use Tax Certificate – Multi-jurisdiction” note that the following states do not accept this form – IN and MS. Exemption Certificates are legal documents, should you have any questions regarding exemption certificates, sales tax compliance issues, or state sales tax laws and how it pertains to your business, please contact that State’s Department of Revenue.