PRIVACY POLICY

What does Great Northern Equipment Distributing, Inc. do with my personal information?

We take your privacy seriously, and we want you to know how we collect, use, share, and protect your information. This policy describes the privacy practices of Great Northern Equipment Distributing, Inc. and any of our subsidiaries or Affiliates (“GNE,” “we,” “us,” or “our”). Our company consists of several leading Brands. We do not market or sell to European companies or citizens through any of our web sites. For more information about Our Company click HERE. Our brands include: Brave, Dosko, Iron & Oak, JRCO, Maxim, CEI Supply, Perma-Wrap, Signs Plus Banners, K & M Manufacturing.

Great Northern Equipment Distributing, inc. uses personal information to enhance the overall shopping experience by providing you with better customer care. Positive customer identification allows us to contact the customer and ensure all their needs are met and handled appropriately and accurately. All personal information that we acquire is provided by each individual customer. It is this personal information, given to us by the customer, which allows Our Company to provide knowledgeable support by our customer care team. Benefits you may receive by allowing us to keep your personal information on hand include:

• A Personal Internet Account - Every time you log in with your personal username you will save time by not having to submit your information again.
• Traceable Product Delivery - You will be able to track the location of your shipment through our online tracking system.
• Order Status Updates - You will receive order status updates through email notification, including order-confirmation and order-shipped.
• Updates on Internet Specials - You may receive updates on Internet specials you have requested.
• Personalized, Knowledgeable Customer Care - Our customer care team will be able to assist you promptly and accurately by identifying you and your preferences.
• Marketing Communications - You will receive communication for items which may be of interest to you. These may include information about our products and services, events, activities, specials, programs and promotions of our associated partners’ products and services. We will always provide a method to opt out of any future marketing type communication when we send them.
• Product & Sales Support - You will receive information about the products and services that you have purchased from us. Direct sales activities in cases where legitimate and mutual interest is established.
• Customer Requests - Follow up on incoming requests (customer support, emails, chats, phone calls) respond to “Contact me” or other web forms you have completed and submitted to one of Our Company’s websites. Provide you content and venue details on a webinar or event you signed up for. Provide access to any portals or websites of Our Companies you have requested access to to be used as login information.
• Contractual Obligations - Such as order confirmation, license details, invoice, reminders and similar. The contract may be with Our Company directly or with a partner of Our Company.
• Important Updates & Support - Such as notify you about any disruptions to our services (system messages). Contact information stored in our software packages that include warranty and service and safety bulletin notices for the contact information provided for products registered to contact.
• Feedback - Contact you to conduct surveys about your opinion on our products and services.
• Employment - Process a job application.

When do we collect personal data from you?

• When you interact with Our Company in person, through correspondence, by phone, by social media, or through our website or the internet.
• Through the use of cookies to provide a better user experience to you.
• When we collect personal information from other legitimate sources, such as third-party data aggregators, Our Company’s marketing partners, public sources or social networks. We only use this data if you have given your consent to them to share your personal data with others.
• We may collect personal data if it is considered to be of legitimate interest, and if this interest is not overridden by your privacy interests. Before data is collected we make sure an assessment is made, ensuring that there is an established mutual interest between you and Our Company.

What type of personal data is collected?

• Contact Information - We collect name, phone number, title and email address in addition to your company’s name and contact information. We may also collect feedback, comments and questions received from you in service-related communication and activities, such as meetings, phone calls, documents and emails.
• Online Collection - From our websites we may collect IP addresses and actions taken on Our Company websites. We may also collect videos, images and comments from our websites or social media outlets. If you upload images, videos, add posts or comments, etc. on a social medial website, the information can be read by anyone with access to the site and used for purposes over which Our Company or you have no control. Therefore, Our Company is not responsible for any information you submit to the social media sites or any of Our Company’s third party partners over which we have no control over.
• Employment - If you apply for a job at Our Company, we collect the data you provide during the application process.

Information Retention

We store your data for as long as we find it necessary to fulfil the purpose for which the personal data was collected, while also considering our need to answer your queries or resolve possible problems, to comply with legal requirements under applicable laws, to attend to any legal claims/complaints, and for safeguarding purposes.

You have the following rights with respect to your personal data?

• The right to request that Our Company corrects your personal data if inaccurate or out of date.
• The right to withdraw from any future electronic marketing methods used by Our Company.

Cookies or Beacons

We use cookies and web beacons (Website Navigational Information) to collect information as you navigate Our Companies’ websites. Website Navigational Information includes standard information from your web browser, such as browser type and browser language; your Internet Protocol (IP) address; and the actions you take on Our Company’s websites, such as the web pages viewed and the links clicked.

This information is used to make websites work more efficiently, as well as to provide business and marketing information to the owners of the site, and to gather such personal data as browser type and operating system, referring page, path through site, domain of ISP, etc. for the purposes of understanding how visitors use a website. Cookies and similar technologies help us tailor our website to your personal needs, as well as to detect and prevent security threats and abuse. If used alone, cookies and web beacons do not personally identify you.

Emails

You agree and consent to receive email messages from us. These emails may be transactional or relationship communications relating to the order, such as administrative notices and service announcements or changes, or emails containing commercial offers, promotions or special offers from us. You can be assured that your personally identifying information will not be used for any external purposes.

Do we share your data with anyone?

We do not share, sell, rent or trade your information with any third parties without your consent, except as is described below:

Third-Party Services

Our websites use third-party service providers to collect and analyze information about our customers to better meet their needs. These services may store data or use cookies on our part; however, we do not share information that would enable them to identify you individually. Their purpose is to provide our websites with information that may better help us tailor the products and services we offer on our site. We do provide you with the opportunity to choose not to participate in the analysis of your browsing and purchasing behavior through the third-party services. For more information about our third-party service providers and how to opt out of this service, refer to the section below. We may pass your information on to our distributors, agents, sub-contractors and other associated organizations with the purpose of them providing services to you on our behalf.

We work closely with various third-party product providers to bring you a range of products and services designed to meet your extended. When you enquire about or purchase one or more of these products, the relevant third-party product provider will use your details to provide you with information and carry out their obligations arising from any contracts you have entered in with them. In some cases, our third-party product providers will be acting as data processors of your information and, therefore, we advise you to read their Privacy Policy and sign a Data Processing Agreement. Should these third-party product providers will share your information with us, which we will use in accordance with this Privacy Statement.

If required by law we will disclose your personal information if required by law or if we, as a company, reasonably believe that disclosure is necessary to protect our company’s rights and/or to comply with a judicial proceeding, court order or legal process. However, we will do what we can to ensure that your privacy rights continue to be protected.

Opting Out of Third-party Services Google

To learn more about Google, their privacy policies or how to opt-out of their services, please go to: https://www.google.com/settings/ads/onweb/.

Protecting Children's Privacy

We are committed to protecting children's privacy on the internet and we do not knowingly collect personal information from children under the age of 13.

Social Media Features

Our website includes ways to interact and share using social media, through features such as the Facebook "Like" button, the "Share This" button, or interactive mini-programs that run on our website ("widgets"). These features may collect information such as your IP address or the page you are visiting on our website and may set cookies to enable the feature to function properly. Social media features can be hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the social media company providing the feature.

Privacy Policy Updates

We may need to update our Privacy Policy as we and our customers grow and evolve. If we make material changes, we will notify you by email (sent to the email address specified in your account) or by means of posting a notice on this website prior to the change becoming effective, as well as inform you of any choices you may have with respect to these changes.

Contact Us

If you have additional questions, you can call us at 1-800-822-0295 or reach us by email at info@gnedi.com.

You can also write us at:

Great Northern Equipment
Customer Care
20195 South Diamond Lake Road
Suite 100
Rogers, MN 55374

California Residents

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit our Privacy Notice for California Residents.